Since 1998, Chain Reaction has led the way in online bike retail and is committed to upholding its core values of community, education, and excitement. This brand is committed to excelling at what they do and assisting you in raising the bar in your riding experience. For a hassle-free purchasing experience, you should be aware of Chain Reaction's shipping and return policies before hitting the add-to-cart button.

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Chain Reaction Cycles Shipping Policy:

Delivery Cost

Chain Reaction provides a range of shipping options, select the one that best fits your needs (some are even free). Your country and the item(s) you ordered will determine the delivery options at checkout. Check RedeemOnSports and use the Chain Reaction Coupon Codes to get free shipping. Learn More

Delivery Services

  • Standard Delivery: It takes 4 working days and charges are £3.49 or spend over £20.00 to get free shipping on Chain Reaction.
  • Express Delivery: This will take 2 working days for £4.49
  • Next-Day Delivery And Next-Day DPD Delivery: This delivery option gives you a guarantee for next-day delivery with charges of £5.99 (For Saturday before 6 pm and the rest of days before 9 pm).
  • Bike Delivery: Estimated time for Bike delivery is 7 working days and charges are £19.99 per bike at Chain Reaction. 
  • Delivery of Frames: Delivery is anticipated in 5 working days and it will cost £19.99 (per frame)
  • Large-scale Delivery: Delivery is anticipated in 4 working days Starting at £3.49 shipping cost. 

Chain Reaction Cycles Return Policy:

  • With regular returns covered by their policy, Chain Reaction Cycles will accept non-UK returns until February 10th, 2024. Due to the shutdown of international webshops on December 12th, 2023.
  • Except for some products listed in the policy, items may be returned for a refund within 60 days of the original purchase.
  • Customers can place separate orders, but exchanges are not supported.
  • Items that are returned must be undamaged, securely wrapped, and have all original labels and packaging. Learn More
  • After five days of warehouse receipt, refunds are given; however, return shipping is not recoverable.
  • Specific return guidelines apply to some products, and Chain Reaction has the right to reject returns that appear to include stock trading. 

Statutory rights are unaffected by this policy mentioned by Chain Reaction Cycles.


For orders that meet certain requirements, Chain Reaction offers free shipping in addition to a range of customized shipping alternatives. Customers are also guaranteed flexibility by their return policy, which allows non-UK returns up until February 10th, 2024, and refunds within 60 days of purchase.