Since you're a passionate hockey fan who adores the NHL and its players, you'll want to ensure you look great while cheering on your side. CoolHockey understands this and provides excellent NHL jerseys at amazing pricing. And its shipping and return policies are attractive which you should know. In this blog, RedeemOnSports has covered all the CoolHockey policies for you. 

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CoolHockey Shipping Policy

Shipping Cost
Shipping costs at CoolHockey vary depending on your location, they have 3 different shipping options;

  • Standard Shipping Rates $9 - $15 (3 to 5 working days)     
  • FedEx Express Rates $15 - $25 (2 to 3 working days)     
  • FedEx Priority Rates $25 - $35 (1 working day)

Process of Delivery
Every order CoolHockey has ships via Federal Express courier. To satisfy your needs for timeliness and affordability, they provide a range of approaches. To monitor your purchase online, download the FedEx app and check My Account for further information. Learn More

CoolHockey is unable to ship to P.O. Boxes in the United States. Your best option is to use a FedEx site where you can pick up the package, or use an address where someone is available to accept the package. Although shipping to an APO, FPO, or DPO address is possible, please allow up to 45 business days for transportation.

CoolHockey Return Policy

Please ensure the following conditions are met for your goods to be eligible for a return at CoolHockey: 

  • Order must be in its original packing.
  • Have not been used or damaged.
  • Not have been personalized or customized—that is, not have a player's name and number on it.
  • In the previous 30 days after purchase.

Goods that don't fit these requirements won't be accepted back at CoolHockey. Learn More

Since your jersey is manufactured to order, once it is placed and arrives at the CoolHockey production site, they cannot cancel it. Refunds are not given for shipping costs paid when returning goods. Shipping fees and the risk of product loss or damage during transit, both to and from CoolHockey, are your responsibility.


Now you have read all the CoolHockey policies regarding returns, you can experience a stress-free shopping experience. Plus, the brand offers free shipping and returns on orders over $99. However, you can also redeem the CoolHockey Coupons available at RedeemOnSports.