Understanding the shipping and return procedures when buying fishing gear is important. FishWest recognizes how critical it is to guarantee its clients' complete satisfaction with their transactions. While its return policy strives to make returning items as simple and hassle-free as possible, FishWest's shipping policy is geared to ensure prompt and effective delivery of your products.

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FishWest Shipping Policy

Domestic Shipping:
•    Fishwest.com ships all orders for $99.00 or more before tax for FREE; orders under this amount ship for a normal $5.99 (or use the FishWest Coupons from RedeemOnSports for free shipping)
•    Orders placed after 1 pm Mountain Time or on a weekend or holiday will be mailed the following business day. Orders received before 1 pm Mountain Time are typically shipped the same day on FishWest.
•    Returns and exchanges must be received in the original or comparable packaging to avoid a 15% restocking fee at FishWest.com. APO/FPO addresses are eligible for FREE shipping on FishWest.

FishWest also ships to Hawaii and Alaska via standard shipping providers and orders over $200 sent there will get free Economy shipping.

Worldwide Shipping:
•    Fishwest.com offers international shipping worldwide, with USPS options available; however, tracking is only available once the package leaves the United States unless a Global Shipping option is selected. Learn More
•    Buyers are responsible for any VAT, taxes, duties, or import fees charged by the destination country, which varies. The customs form filled out by Fishwest staff will accurately report the purchase price, and Fishwest will not falsify customs forms or mark packages as gifts. 

FishWest Return Policy:

  • Fishwest.com offers a 30-day return policy for products that do not meet or exceed customer expectations, providing a full refund of the purchase price excluding shipping.
  • Items returned beyond 30 days or without the original receipt are eligible for Store Credit only if unused and with original tags (used items, underwear, and swimwear are not eligible) 
  • For warranty or manufacturer defects, customers should contact Fishwest for assistance.
  • To exchange for a new product, customers are advised to place a separate order for the desired item and return the old item for a full refund to ensure prompt delivery and stock availability. Learn More
  • Returns can be made by mail to Fishwest Returns, 138 West 280 South, Kamas, Utah 84036, including the fishwest.com order number, or in person with the receipt and order number.
  • Refunds are applied to the original credit card used for purchase and may take up to two weeks to appear in the account (excluding sale items).


Whether you're a rookie or an experienced angler, FishWest has you covered with a shipping policy that prioritizes efficient and timely delivery and a refund policy that's easy to understand.