Offering a large selection of products for cyclists of all skill levels, Pactimo is a firm that specializes in cycling wear and accessories. But before you purchase, you need to know Pactimo policies regarding return and shipping. To know what to anticipate if you receive a damaged item or when your product will arrive, we have written down Pactimo’s policies in this blog.

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Pactimo Shipping Policy:

For qualifying orders, Pactimo provides free USPS First Class shipping. Good only for goods shipping within the United States, including APOs and Puerto Rico. Goods placed after 10:00 AM MT will take an extra day to process (excluding holidays and weekends)

FedEx Express delivers all made-to-order items between 18 and 24 days after purchase. Note that FedEx is unable to deliver packages to PO Boxes. Your order will be mailed to the Pactimo Denver office and forwarded to the PO Box by USPS if you order an MTO item and utilize a PO Box. Learn More

Options Available in Shipping:

  • USPS priority (takes 1-3 business days)
  • FEDEX 2-Day (takes 2 business days)
  • Pactimo FEDEX overnight (Next-business-day delivery by 4:30 p.m.)

International Shipping Policy:

At this time, Pactimo ships to several EU nations and the United Kingdom. The delivery window is 5–10 business days, excluding weekends and holidays. However, Pactimo does not provide shipping to Canada.

(Note: Don't worry, the price you see at checkout already includes all tariffs and VAT).

Pactimo Exchange & Return Policy:

If the item is in brand-new condition and has not been washed, Pactimo will gladly accept your returned clothing. 30 days after receipt is the deadline for all returns at Pactimo (excluding sale items). The item(s) amount, less the initial shipping charges, will be credited to the original credit card. Learn More

To Claim For Exchange Read This:

  • Exchanges are accepted for unworn in new condition with attached tags, for the same item in a different size or color (within 30 days of receipt date).
  • If the desired exchange item is out of stock, a refund will be issued.
  • Pactimo covers shipping costs for exchanges, providing a prepaid USPS return label via email.
  • Refunds for canceled exchanges will deduct the prepaid return label amount.
  • 3-5 business days are required for processing.


In conclusion, Pactimo's shipping policy ensures timely delivery of orders with various shipping options available domestically and internationally. Additionally, Pactimo's return policy provides a straightforward process for returning items within a reasonable timeframe, with the convenience of prepaid return labels. Overall, Pactimo prioritizes customer satisfaction and for that, they also offer Pactimo Coupons available on RedeemOnSports to enhance the overall shopping experience for cyclists.