QALO has effectively established a distinct market niche in the jewelry industry by providing a useful, fashionable, and significant substitute for conventional metal wedding bands. People and couples who value their active lifestyles and their love for one another continue to find QALO appealing because of its emphasis on quality, functionality, and community involvement. But before we go further, let's read the shipping and return policies of QALO in this blog.

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QALO Shipping Policy

QALO works hard to make sure you have a flawless buying experience. For all in-stock items, QALO's normal order processing time is one to two business days. Please allow an extra 7 to 10 business days for personalized products, such as engraved rings. (Exclude Saturdays and holidays) 

Your item is carefully filled throughout processing, and if necessary, it is engraved. It is then packaged securely and shipped out of the QALO warehouse quickly. Please contact QALO’s team as soon as possible if changes are required after the purchase.

Select from a range of delivery options at QALO:

  • First Class Mail via USPS (5-8 Business Days)
  • Priority Mail via USPS (2–3 Business Days)
  • UPS Ground (Monday through Friday)
  • UPS 2-Day Air Delivery (2 Business Days)
  • First Business Day for UPS Next Day Air
  • Orders from outside should arrive by DHL International in 5–10 days. Learn More

QALO Return Policy

  • Within 30 days of delivery, returns are accepted at QALO; exchanges must be made 60 days later and shipping costs are not refundable.
  • Observe the guidelines provided for all exchanges and returns.
  • Ring size exchanges are only accepted; alterations in color or style need store credit.
  • Custom goods are not refundable; questions are welcome at QALO.
  • Returns of apparel must be unworn, and QALO will make the final decision. Learn More


With fast processing times and a range of delivery choices, QALO guarantees a flawless purchasing experience. Exchanges must occur within 60 days, and returns must occur within 30 days. Use the QALO Coupons (available on RedeemOnSports) and make sure you have a hassle-free QALO experience.