Hitting the pavement on a brand-new Sole bicycle is a dream come true for many cyclists. But before you picture yourself cruising through the sunshine, it's important to understand the logistics behind getting your bike from online order to your doorstep. This blog post is your one-stop guide to navigating the world of Sole Bicycles shipping and returns, so you can focus on what truly matters the ride ahead.

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Sole Bicycles Shipping Policy:

Costs and Timeframes: Sole Bicycles charges a flat shipping fee, but the exact amount depends on the type of bike. Regular bikes have a $45 fee, while 3-speed and electric bikes incur a higher $150 charge. Shipping times can vary, but you'll receive an estimated delivery date at checkout. Learn More

Tracking Your Ride: Once your bike ships, you'll receive a tracking number. Keep this handy so you can follow its journey and anticipate its arrival.

Solé Shipping Protection: For added peace of mind, consider Solé Shipping Protection. This optional service covers your bike in case of loss, damage, or theft during shipping.

Sole Bicycles Return Policy:

14-Day Hassle-Free Returns: Within 14 days of receiving your bike (and assuming it's unused and unridden), you can return it for a full refund. Just contact Sole Bicycles customer service to get started. Learn More

Return Fees: Be prepared for a return shipping fee. The standard charge is $60 for regular bikes and $150 for 3-speed and electric bikes. You can also choose to arrange your shipping.

Exchanges: Exchanges follow similar guidelines as returns. You'll pay a $45 return shipping fee for regular bikes and a $150 fee for 3-speed and electric bikes.

Few Notes:

  • Solé Bicycles' FAQ page is a treasure trove of information. It covers everything from shipping times to return policies to warranty details.
  • Don't hesitate to reach out to Solé Bicycles customer service if you have any questions or concerns about your order. They're always happy to help.
  • Before you place your order, take some time to review Solé Bicycles' shipping and return policy. This will help avoid any surprises down the road.


By understanding Sole Bicycles' shipping and return policies, you can ensure a smooth and worry-free experience from order to ride. Now, go forth, explore new paths, and conquer the open road with confidence. Also get amazing savings with Sole Bicycles discount codes at RedeemOnSports.