Online snowboard gear shopping can be thrilling, but to guarantee a positive experience, it's crucial to understand the specifics of each brand's shipping and return policies. Renowned snowboard brand Thirtytwo offers a robust shipping and return policy to give customers ease and flexibility.

Knowing these guidelines will enable you to choose wisely when buying your next jacket or pair of boots. To make your purchase experience easier, let's go over Thirtytwo's shipping and return policies in detail.

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Thirtytwo Shipping Policy

Order Processing: Even if an order hasn't been marked as shipped, it is instantly sent to an automated processing system upon submission, making cancellations or changes impossible. 

U.S. Shipping Options: Thirtytwo provides free ground shipping for orders within the United States that total $200. USPS Priority (3–7 business days), USPS Ground (7–14 business days), and BorderGuru (7–21 business days for Canadian goods) are the available shipping options. 

Shipping Fees: The total amount in the Thirtytwo’s cart before taxes and discounts determines the shipping fees for orders placed in the United States. Prices change depending on the size of the order and the shipping option. Learn More

Order Processing Time: Except for orders placed on hold for fraud prevention checks, thirtytwo orders are processed and sent within 1-2 business days. There are alternatives for expedited shipping available at Thirtytwo.

Other Policies: P.O. Boxes and APO/FPO addresses are not accepted for shipment by Thirtytwo, orders could be delayed while fraud protection measures are conducted. Customers are urged to ensure their billing and shipping addresses match to prevent delays at Thirtytwo. Learn More

Thirtytwo Return Policy

Return Policy: Within 30 days of the purchase date, unused items may be returned for a complete refund at Thirtytwo (exchanges are not supported at this time). 

Return Shipping: All domestic US orders qualify for free return shipping by Thirtytwo. For overseas orders, the customer is responsible for return shipping charges but they can use the active Thirtytwo Coupons available at RedeemOnSports. 

Condition of Returned Items: Items must be unworn, unwashed, devoid of pet hair or smoke odor, and contain original tags and/or boot boxes. It is best to try on boots in a carpeted area to prevent scuffs and marks. 

Discount Items: Once a discount campaign has commenced, items that were bought at regular prices before the start of the sale will not be reimbursed or credited for the price difference. 

Refund Information: The reimbursement does not cover the initial outward shipping expense, except for an error caused by the shipping department. Only the cost of the item plus state tax (if applicable) will be refunded by the Thirtytwo brand. Learn More


Now you are familiar with the Thirtytwo shipping and return policy, you can have a stress-free shopping experience. Thirtytwo's shipping and return experience is customer-friendly, offering easy returns within 30 days, free return shipping on US orders, and clear policies for a smooth shopping experience.