Are you a professional swimmer or a novice and looking for an authentic brand that has economical tags? Fret not, your go-to brand, Visual Mood is here to serve you. Its transparency policies regarding shipping and return make it a trustworthy brand among customers. In this article, read all the shipping and return policies of Visual Mood and unlock a new world of water.

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Visual Mood Shipping Policy 

  • The dates specified for shipping will apply to pre-order items, when multiple goods are ordered, they will all ship together on the day of pre-order at Visual Mood. 
  • One to three business days is the processing period on Visual Mood; delays may occur on holidays. For expedited orders, special requests can be emailed or mentioned at the time of checkout at Visual
  • After the purchase ships, you will receive an email from the Visual Mood with tracking details, you should receive tracking updates in 1-2 business days. 
  • For Canada and the US, the estimated shipping times are 1–15 business days; for other countries, they are 10–30 business days. (Taxes, customs, and import charges are the buyer's responsibility). Learn More

Visual Mood Return Policy 

  • For US and Canadian customers, exchanges and returns are permitted within 15 days of delivery; return postage is USD 9.00 per shipment.
  • Except for original and return postal costs, refunds are processed to the original payment method or store credits within 10–14 business days for US customers and 3-5 business days for Canadian customers.
  • The customer bears the liability for any missing packages and original shipping and return charges in the event of an insufficient address.
  • Only store credits are issued to overseas customers; return shipping is at the customer's expense, and processing takes 10–14 business days.
  • Items that are not in their original condition, worn, cleaned, altered, or have care labels cut cannot be exchanged or returned at Visual Mood.
  • For more details, send an email to [email protected], for more efficient communication, think about using different addresses. Learn More


Visual Mood's shipping and return policies are designed to accommodate both experienced and rookie swimmers, providing genuine merchandise at reasonable costs. However, you can also get your hands on the active Visual Mood Coupon Codes via RedeemOnSports.